So you want to get a Community Services Card?

Great! The CSC process can be a little unwieldy from the outside, so on this page we’ve tried to
streamline it as best as we can, to make things easier for you.

Community Service Cards can be used for lower prices for a lot of things around the city, but especially on half-price
public transport fees (after June 2023), and cheaper doctor/dentist visits.

Read on!

Who’s eligible for a Community Services Card?

You are, if you’re:

16 or over

either:
a New Zealand citizen, a permanent resident, or have/applied for refugee or protection status.

Normally live and intend to stay here.

Community Services Cards also depend on your income, if you’re earning over a certain amount you won’t be able to receive one.
However, if you’re studying, you’re likely not to be earning over that much anyway.

Step One

Check your eligibility for a card! If you’re earning the Student Allowance, or a series of other benefits, you do not need to apply for one (they’ll just send you one), but they won’t if you’re just getting a student loan.

Step Two

You’re eligible? Great! Next, you need to fill out this Community Services Card form.

Step Three

To prove your identity, you’ll need two forms of ID.

Two forms of government-issued ID: birth certificate, driver’s license, firearms certificate, residency visa or passport.

OR

One form of govt-issued identification: (the above) and one of the following: tenancy agreement, pay slip, bank statement, power bill, school ID card or similar.

Step Four

The above forms of ID need to be copied, and these copies need to be verified as true copies by a solicitor, Notary Public, Court Registrar or Justice of the Peace.

Our Kelburn Campus has JPs present at the Info Ihonui, Level 2, Kelburn Library entrance on Thursdays, 12-1pm.

If you click “View Service Desks” in the above link, it’ll filter the list of JPs to just those that you can pop in and see, rather than getting an appointment.

Step Five

When all that is complete, send the form to:

Seniors Support Centre
Ministry of Social Development
PO Box 5054
Wellington 6145.

If you have any questions about getting a community service card, you can always call 0800 999 999 and they can help you through the process.

Snapper and WINZ also have guides on their site to help you out.

Enjoy half-price public transport!